Adding an Additional Customer Account in Self Registration Error - ORA-01422: Exact Fetch Returns More Than Requested Number of Rows ORA-06512
(Doc ID 1901330.1)
Last updated on MAY 05, 2020
Applies to:
Oracle iReceivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 + March 2013 RPC
You are attempting to add another Customer Account to a user and receive the following error:
## Detail 0 ## java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows ORA-06512: at "APPS_APPLPREP.ARI_SELF_REGISTRATION_PKG", line 2716
Steps to Reproduce: Responsibility: External iReceivables Navigation: Request Additional Access > Review Details Receive a Java error
Due to this issue, users cannot use self registration to add access to other customer accounts.
Cause
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