Receive Items in iProcurement for Purchase Order Associated to EAM Work Order Gets Error "rvtptcontrol failed RVTOO-010: Subroutine rvtooperation() returned error" (Doc ID 1901688.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Oracle iProcurement - Version 12.1.3 and later
Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In 12.1.3 iProcurement receiving
iProcurement receive items Submit gets error "rvtptcontrol failed RVTOO-010: Subroutine rvtooperation() returned error" for one transaction where the requisition is associated to an EAM Work Order

ERROR

Error

Your receipt could not be created successfully due to an unexpected error. Please contact your system administrator with the following information for further assistance.
"rvtptcontrol failed RVTOO-010: Subroutine rvtooperation() returned error. Cause: Subroutine rvtooperation() returned an internal error. Returned error message is: Action: Note this error number and the"

STEPS TO REPRODUCE
1. Navigate to EAM
2. Create iProcurement requisition from work order
3. Complete the requisition in iProcurement and approve.
4. Autocreate the requisition onto a Purchase Order
5. Attempt to enter receipt in iProcurement against the requisition, and get the error for this one shop floor EAM item


Cause

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