LAST PAYMENT AMOUNT In AR_TRX_BAL_SUMMARY And IEX_DLN_UWQ_SUMMARY Differs (Doc ID 1901767.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Universal Work Queue

ACTUAL BEHAVIOR
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It is observed that the Last Payment Amount column in the UWQ is not showing correct amounts, especially when multiple OUs and Currencies are involved. The amounts are different at Account and Customer levels. 

STEPS
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Example: The issue can be reproduced at will with the following steps:
1. Run the IEX Concurrent requests for AU. UWQ is updated correctly.
2. Run the IEX Concurrent requests for NZ. UWQ is updated correctly.
3. Check the UWQ for AU and it shows incorrect details for Last Payment Amount.


Cause

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