Getting NullPointerException In IbyPayerSetupCO.java page When Trying To Open Customer Account Details (Doc ID 1901779.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FC Core, Payments Module is Installed.

Getting error in IbyPayerSetupCO.java when trying to open Customer Account details.

 

STEPS

The issue can be reproduced at will with the following steps:
Go to Receivables Inquiry and Receivables Manager -> Customers -> Standard and search for an account. (In our instance, we are searching for account number 1548).
When account results are displayed, click on account name/description link or details icon. At this time, system throws error message:


ERROR

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912) at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886) at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153) at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762) at
oracle.apps.iby.fundcapture.setup.components.webui.IbyPayerSetupCO.processRequest(IbyPayerSetupCO.java:293) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600) at

Exception stack shows error is at:

java.lang.NullPointerException
at oracle.apps.iby.fundcapture.setup.components.server.IbyPayerSetupAMImpl.insertRow(IbyPayerSetupAMImpl.java:331)
at oracle.apps.iby.fundcapture.setup.components.server.IbyPayerSetupAMImpl.init(IbyPayerSetupAMImpl.java:146)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)

 

Cause

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