How to configure a Custom UWQ node for a Service Request Tasks to open the Service Request Form with the Task selected.
(Doc ID 1902057.1)
Last updated on AUGUST 24, 2018
Applies to:Oracle Universal Work Queue - Version 12.1.3 and later
Information in this document applies to any platform.
This note aims to explain the additional set-up needed on a Custom (Universal Work Queue)UWQ node to open the Service Request Form with the Task Selected.
Select a Seeded Node, open a task, the task is displayed on the SR form:
Select the Custom Node
Open a Task with the Source Document Type of Service Request.
The Service Request Form will open, but the selected Task in the UWQ, will not be highlighted.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!