Bill Presentment Architecture (BPA) Transaction Print Program Ignores Carriage Return and Shows the Line Description in One Single Line (Doc ID 1902379.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Bill Presentment Architecture - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Invoice Line Description, entered in multiple lines, using the carriage return does not print in the Bill Presentment Architecture (BPA) output.

Steps to Reproduce:
1) Create a new Transaction.
2) Click on the "Line items" button on Transaction Form
3) Select the Description field and click the Edit Field Button.
4) Enter Multi line string
     eg:  
          Description 1
          Description 2
5) Complete the invoice.
6) Click on the preview icon.
7) Preview displays the line description as
          Description 1
          Description 2
8) Control/ request and choose BPA Transaction Print Program
   The output shows : Description 1Description2
   instead of
          Description 1
          Description 2 

Cause

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