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R11i/R12: OIE: Expense Report Is Stuck After Approving And Completing Audit (Doc ID 1902452.1)

Last updated on NOVEMBER 05, 2023

Applies to:

Oracle Internet Expenses - Version 12.2.8 to 12.2.8 [Release 12.2]
Oracle Payables - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Oracle Internet Expenses - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Goal

An Expense Report is approved and in the Audit queue, but after completing the audit it is not pick by Expense Report Export program to create an Invoice. The status is Pending Payables Approval remains unchanged and also not allowing to do anything from application. Cannot modify or delete from the front end. Also, the Audit Always button is greyed out.

How to get this Expense Report unstuck and to be picked up by the Expense Report Export Process?
 

Solution

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In this Document
Goal
Solution
References


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