Adjustments or Installments to Cancel a Zero Transaction and Receive Error - APP-AR-11526: arp_process_adjustment.insert_adjustment Exception: ORA-20001: APP-AR-96024
(Doc ID 1902629.1)
Last updated on MARCH 14, 2023
Applies to:
Oracle Receivables - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.1 version, Transactions Related
Attempting to create an Adjustment or Installment to cancel a zero Transaction and receive the following error:
ERROR
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APP-AR-11526: arp_process_adjustment.insert_adjustment exception: ORA-20001: APP-AR-96024: Account Generator is unable to derive information for one or more of the following accounts: COA: 50328; Orig CCID:; Sub CCID: 1079612.
Please contact your system administrator.
Steps to Reproduce:
Responsibility: Receivables
Navigation: Transactions > Transactions > Query Transaction
Go To: Action > Adjustment or Action > Installments
Attempt to cancel a Zero Transaction (Amount is zero)
The issue is when using a zero adjustment. It does not occur when using an amount higher than zero.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |