Create Accounting Program Ending In Error:An internal error has occurred in the program xla_je_validation_pkg.populate_segment_values. ORA-00001: unique constraint (XLA.XLA_AE_SEGMENT_VALUES_U1) violated. (Doc ID 1902705.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On release 12.1.3, when attempting to run the"Create Accounting" process the following error occurs:

ERROR
-----------------------
An internal error has occurred in the program xla_je_validation_pkg.populate_segment_values.  ORA-00001: unique constraint (XLA.XLA_AE_SEGMENT_VALUES_U1) violated.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to the Payables Manager responsibility
  2. View > Requests > Submit a New Request > Single Request
  3. Select "Create Accounting", enter appropriate parameters and submit.


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot create accounting for transactions.

Cause

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