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Receive Error: ORA-20001, When Populating Veteran Status in Employee Self-Service as 'Recently Separated' and Attempt to Enter 'Military Discharge date' (Doc ID 1902888.1)

Last updated on JULY 07, 2020

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

When attempting to go into the VEVRAA PDF form and after selecting check box "Recently Separated Veteran" and trying to update the Military Discharge date following error is occurred:

ERROR
-----------------------
ORA-20001: ERROR : Invalid Information Type ORA-06512: at "APPS.HR_PERSON_EXTRA_INFO_API", line 330 ORA-06512: at "APPS.PER_US_UPDATE_PERSON_SS", line 178 ORA-06512: at line 1


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Log into Employee Self Service

2. Select Disclose Veteran Status

3. Select Recently Separated and enter a date

4. PDF form errors out.


Cause

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In this Document
Symptoms
Cause
Solution


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