Error when trying to Book an order - The Booking Activity has errored out, please contact your System Administrator (Doc ID 1902954.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Booking

When attempting to book a specific Sales Order,
the following error occurs.

ERROR
-----------------------
The Booking Activity has errored out, please contact your System Administrator.


STEPS
-----------------------
The issue cannot be reproduced at will - one single order is affected.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot ship the goods.

Cause

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