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iStore Direct Item Entry Error:'Application Error' is displayed when adding a specific Item to a Cart (Doc ID 1903081.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to add item AXxxxx994 to a cart using the Direct Item Entry screen  the following error occurs.

ERROR
-----------------------
An application error occurs and the following error can be seen in the view source

java.lang.ArrayIndexOutOfBoundsException: 1
at _ibeCScdDirectEntry._jspService(_ibeCScdDirectEntry.java:1861)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

...

Caused by: oracle.apps.jtf.base.resources.FrameworkException: IPL: Price was not found on price list CSS Price for this item AXxxxx994 and uom EA.

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iStore > Cart> Direct Item Entry > Go(B)
2. Enter Item: AXxxxx994 > Add to Cart (B)
3. Error is returned



Cause

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In this Document
Symptoms
Cause
Solution
References


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