Unable to ship confirm, delivery detail has not been pick released
(Doc ID 1903367.1)
Last updated on APRIL 20, 2024
Applies to:
Oracle Shipping Execution - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.5.10.2 version, Interface Trip Stop
When attempting to ship confirm certain deliveries, either by using custom code which calls the Oracle API wsh_deliveries_pub.delivery_action or by ship confirming from the Shipping Transactions form,
the following error occurs.
ERROR
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Warning: One or more lines on this delivery have not been pick released. These lines will be unassigned from this delivery if you continue
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to the shipping transactions form, and find the problematic delivery
2. Attempt to ship confirm this delivery
3. Above error results.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot ship confirm the delivery. This results in a delayed shipment and an unhappy customer.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |