"Open Document" Link not Actionable in Requisition Approval Email Notification (Doc ID 1903543.1)

Last updated on APRIL 06, 2016

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Goal

In a Requisition Approval notification, there is a "Open Document" link that allows to open the Requisition form.

When the notification is opened from the Worklist, the link can be clicked to open the Requisition form.

In the email received for same notification, the string "Open Document" is present, but this is simple text, not a link, and no action can be taken on it.

Furthermore, when the Notification Details page is opened from the email using attachment "Notification Details.htm", the "Open Document" is not visible at all.

Why the "Open Document" link cannot be used in the Requisition Approval email notification?


 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms