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Shipping-Transportation Outbound Interface Error in BPEL process after Upgrade to 12.2.3 (Doc ID 1903645.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Shipping Execution - Version 12.2.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Recently upgraded EBS from 11.5.10 to 12.2.3 and OTM from 6.2.8 to 6.3.3.
This means SOA11g is installed for the integration between EBS and OTM.
When running the 'Shipping-Transportation Outbound Interface' program from EBS, the parent and Child program concurrent jobs complete with error.
WSHOOCHL module: Shipping-Transportation outbound interface - Child, log file shows error at the end.

Also, the SOA 11g Enterprise Manager (EM) Console shows errors.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create Sales Order
2) Pick release sales order
3) Send delivery to OTM by Submitting 'Shipping-Transportation Outbound Interface'
4) Request errors out and the Shipping-Transportation-outbound.log provides an instance id.
5) Go to SOA log based on the instance ID and can see error message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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