Quality Results for Background Plans Are Not Saved During Work Order Completion (Doc ID 1904366.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

It was found that quality results entered against a quality plan during work order completion are not getting saved and, therefore, are no longer available to be required.

This issue is in relation with the fact that, for EAM Work Order Completion transaction assigned to the quality plan, the Background flag has been checked.


EXPECTED BEHAVIOR

Expected is to have the quality results being saved.


STEPS

The issue can be reproduced at will with the following steps:
1. Enter quality results during work order completion.

Cause

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