IB Create Transaction: Unable To Search Item On Install Base Form (Doc ID 1904417.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Installed Base - Version 12.0.6 to 12.2.5 [Release 12 to 12.2]
Information in this document applies to any platform.
***Checked for Relevance 24-Jun-2016***

Symptoms

When creating a new item instance in the Install Base User Interface, the page times out after the user has selected the inventory item

Expected Behaviour
Expect to be able to create items without time out

Steps to Reproduce
The issue can be reproduced at will with the following steps:

  1. Responsibility: Oracle Installed Base Agent User
  2. Navigation: Item Instance > Create
  3. Enter item into field and tab out to verify
  4. System hangs and eventually times out

Cause

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