Transactions Workbench Issue: After Merge a Transaction, Sharing the Same Site of Another Operating Unit, Has Incorrect Operating Unit for the BILL_TO_CUSTOMER_ID, SHIP_TO_CUSTOMER_ID and SOLD_TO_CUSTOMER_ID
(Doc ID 1904441.1)
Last updated on FEBRUARY 03, 2019
Oracle Receivables - Version 12 and later Information in this document applies to any platform.
An Account Merge was requested for a specific Operating Unit. It has moved the BILL_TO_CUSTOMER_ID, on transactions belonging to another Operating Unit (the one that was sharing same site before the merge).
After the customer merge, the BILL_TO_CUSTOMER_ID, SHIP_TO_CUSTOMER_ID and SOLD_TO_CUSTOMER_ID, in the header level, are not updated to the new value. They are still showing the old value only.
Whereas, the following are populated with the new value (the correct one):