Pay Advice (South Africa) Report Errors: REP-1401: 'populate_fields': Fatal PL/SQL error occurred.
(Doc ID 1904473.1)
Last updated on MARCH 08, 2017
Applies to:
Oracle HRMS (South African) - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, South African Payroll, on production instance, patched to RUP6.
When attempting to generate the payslip report output, the following error occurs.
ERROR ----------------------- REP-0004: Warning: Unable to open user preference file. MSG-00001: PYZASOE_TOT: REP-1401: 'populate_fields': Fatal PL/SQL error occurred. ORA-06502: PL/SQL: numeric or value error ORA-06512: at "APPS.PAY_ZA_PAYROLL_ACTION_PKG", line 379
REP-0069: Internal error REP-57054: In-process job terminated:Terminated with error: REP-1401: MSG-00001: PYZASOE_TOT: REP-1401: 'populate_fields': Fatal PL/SQL error occurred. ORA-06502: PL/SQL: numeric or value error ORA-06512: at "APPS.PAY_ZA_PAYROLL_ACTION_PKG", line 379
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. From ZA HRMS Manager responsibility 2. Submit the payroll processes, and perform all upto and including the Pay Advice (South Africa). 3. Review the log file generated.
Cause
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