Pay Advice (South Africa) Report Errors: REP-1401: 'populate_fields': Fatal PL/SQL error occurred.

(Doc ID 1904473.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle HRMS (South African) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, South African Payroll, on production instance, patched to RUP6.

When attempting to generate the payslip report output, the following error occurs.

ERROR
-----------------------
REP-0004: Warning: Unable to open user preference file.
MSG-00001: PYZASOE_TOT:
REP-1401: 'populate_fields': Fatal PL/SQL error occurred.
ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "APPS.PAY_ZA_PAYROLL_ACTION_PKG", line 379

REP-0069: Internal error
REP-57054: In-process job terminated:Terminated with error:
REP-1401: MSG-00001: PYZASOE_TOT:
REP-1401: 'populate_fields': Fatal PL/SQL error occurred.
ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "APPS.PAY_ZA_PAYROLL_ACTION_PKG", line 379


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From ZA HRMS Manager responsibility
2. Submit the payroll processes, and perform all upto and including the Pay Advice (South Africa).
3. Review the log file generated.


Cause

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