RGFSGXML FSG Drilldown Stuck in the Page "Processing: Financial Statement Generator Drilldown" With "Process is in Progress"
(Doc ID 1904631.1)
Last updated on AUGUST 06, 2020
Applies to:
Oracle General Ledger - Version 12.1.3 and laterInformation in this document applies to any platform.
Executable:RGFSGXML - Program - Publish FSG
Symptoms
On : 12.1.3 version, Financial Statement Generator
ACTUAL BEHAVIOR
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When drilldown from the FSG output to the detailed information, after re-login, the page is hanging with 'process is in Progress'
EXPECTED BEHAVIOR
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After re-login the page should be displayed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to General Ledger responsibility
2. Navigate to View > Requests
3. Select 'Program - Publish FSG Report'
4. Check the output file
5. Click the Cash amount to drill down the detailed information
6. Page hangs with "process is in Progress" and does not launch the account analysis form
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |