RGFSGXML FSG Drilldown Stuck in the Page "Processing: Financial Statement Generator Drilldown" With "Process is in Progress"

(Doc ID 1904631.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.
Executable:RGFSGXML - Program - Publish FSG

Symptoms

On :  12.1.3 version, Financial Statement Generator

ACTUAL BEHAVIOR  
---------------
When drilldown from the FSG output to the detailed information, after re-login, the page is hanging with 'process is in Progress'

EXPECTED BEHAVIOR
-----------------------
After re-login the page should be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to General Ledger responsibility
2. Navigate to View > Requests
3. Select 'Program - Publish FSG Report'
4. Check the output file
5. Click the Cash amount to drill down the detailed information
6. Page hangs with "process is in Progress" and does not launch the account analysis form

Cause

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