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Subledger Accounting Balances Update Request Finished With Errors (Doc ID 1904699.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

On : 12.1.3 version, Accounting Issues in AP

When attempting to run Create Accounting program, the Subledger Accounting Balances Update request finished with
the following error:

ERROR
-----------------------
ORA-20001: -: XLA-95103: An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_balances_pkg.load_balance_temp_tables. ORA-01555: snapshot too old: rollback segment number 261 with name "_SYSSMU261$" too small.
ORA-20001: -: XLA-95103: An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_balances_pkg.load_balance_temp_tables. ORA-01555: snapshot too old: rollback

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create Accounting program
2. Verify the Subledger Accounting Balances Update request output

 

Solution

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