Customer Search and Select and Entering Receivables Account Error - Java.lang.NullPointerException (Doc ID 1904813.1)

Last updated on JULY 06, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

Attempting to perform a search and select in the Customer Receivable account code field and receive the following error:

ERROR
-----------------------
java.lang.NullPointerException


Exception Details.

 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
  at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
  at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
  at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
  at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:3001)
  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1885)
  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:550)
  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:438)
  at _OA._jspService(_OA.java:212)
  at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
  at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
  at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
  at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
  at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
  at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
  at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
  at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
  at com.evermind.


Steps to Reproduce:
Responsibility:   Receivables
Navigation:  Customers > Customers
Go To: Customer Account Site Details / Business Purpose
Select Account Site Business Purpose: Bill To 
Select search button (next to the Receivable account code field) on the Accounting Segments - Search and Select
The form errors on GL account segments

Cause

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