Supplier Management Administrator and Supplier Data Librarian Navigations Get Error - Could Not Load Application Module (Doc ID 1905365.1)

Last updated on JANUARY 23, 2017

Applies to:

Oracle Supplier Hub - Version 12.1.3 and later
Oracle Supplier Lifecycle Management - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Supplier Management Administrator and Supplier Data Librarian navigations get errors when trying to use Supplier Lifecycle Management SLM and Supplier Hub features.

ERROR

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.pos.supplier.server.SuppSummAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1300)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
at _OA._jspService(_OA.java:209)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
...
# Detail 0 ##
JBO-30003: The application pool (ctsinbntv04ao.cts.comNEWPIM1523oracle.apps.pos.supplier.server.SuppSummAM) failed to checkout an application module due to the following exception:
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.fnd.framework.OAException, msg=Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.INIT, N, ERRNO, -20001, N, REASON, ORA-20001: APP-FND-02901: You do not have access privilege to any operating unit. Please check if your profile option MO: Security Profile includes any operating unit or the profile option MO: Operating Unit is set.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 757
ORA-06512: at "APPS.MO_GLOBAL", line 700
ORA-06512: at line 1
;
at oracle.jbo.common.ampool.ApplicationPoolImpl.doCheckout(ApplicationPoolImpl.java:2002)
at oracle.jbo.common.ampool.ApplicationPoolImpl.useApplicationModule(ApplicationPoolImpl.java:2793)
at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:453)
at oracle.jbo.http.HttpSessionCookieImpl.useApplicationModule(HttpSessionCookieImpl.java:233)
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.useApplicationModule(OAHttpSessionCookieImpl.java:511)
at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:208)
...


Similar error for similar navigation

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.pon.homepages.buying.server.BuyerHomeAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1300)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
at _OA._jspService(_OA.java:209)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
...
## Detail 0 ##
JBO-30003: The application pool (ctsinbntv04ao.cts.comNEWPIM1523oracle.apps.pon.homepages.buying.server.BuyerHomeAM) failed to checkout an application module due to the following exception:
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.fnd.framework.OAException, msg=Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.INIT, N, ERRNO, -20001, N, REASON, ORA-20001: APP-FND-02901: You do not have access privilege to any operating unit. Please check if your profile option MO: Security Profile includes any operating unit or the profile option MO: Operating Unit is set.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 757
ORA-06512: at "APPS.MO_GLOBAL", line 700
ORA-06512: at line 1
;

 

Another similar error for similar navigation

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.fnd.cp.srs.server.RequestAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1300)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
...
## Detail 0 ##
JBO-30003: The application pool (ctsinbntv04ao.cts.comNEWPIM1523oracle.apps.fnd.cp.srs.server.RequestAM) failed to checkout an application module due to the following exception:
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.fnd.framework.OAException, msg=Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.INIT, N, ERRNO, -20001, N, REASON, ORA-20001: APP-FND-02901: You do not have access privilege to any operating unit. Please check if your profile option MO: Security Profile includes any operating unit or the profile option MO: Operating Unit is set.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 757
ORA-06512: at "APPS.MO_GLOBAL", line 700
ORA-06512: at line 1
;


STEPS TO REPRODUCE

Navigate as follows:
1. Site Management Administrator->Setup -Geocoder
(Error Page: You have encountered an unexpected error. Please contact the System Administrator for assistance. )
2. Site Management Administrator-> Setup -> Import Interface
(Error Page: You have encountered an unexpected error. Please contact the System Administrator for assistance. )
3. Supplier Data Librarian Super User->Administration ->View concurrent Request
(Error Page: You have encountered an unexpected error. Please contact the System Administrator for assistance. )
4. Supplier Engineering –>Issue Management- >Create issue
(Error: Category Issue and Idea are not allowed since PLM is not installed.)
5. Supplier Engineering ->Idea Management-> Create Idea
(Error: Category Issue and Idea are not allowed since PLM is not installed.)
6. Supplier Management Administrator->Supplier Qualification and Evaluation
(Error Page: You have encountered an unexpected error. Please contact the System Administrator for assistance. )
7. Supplier Management User-> Supplier Home
(Error Page : You have encountered an unexpected error. Please contact the System Administrator for assistance. )
8. Supplier Profile Administrator
 (Error Page: You have encountered an unexpected error. Please contact the System Administrator for assistance. )



Changes

 

Cause

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