Customizable Print Java.lang.NullPointerException Post Patchset 16000686 R12.HR_PF.B.delta.6 (Doc ID 1905491.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Performance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Appraisals

Customizable Print java.lang.NullPointerException error on R12.HR_PF.B.delta.6 environment.

ERROR
-----------------------
java.lang.NullPointerException
at oracle.apps.per.selfservice.appraisals.webui.CustomizablePrintCO.processRequest(CustomizablePrintCO.java:270)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self Service >> Performance Management
2. Appraisals >> click on print button
3. Error is produced.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view appraisals in pdf format which used to open earlier.

Cause

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