11i and R12 Have a Different Behavior When an Receipt Write-Off is Performed "APP-AR-96982" (Doc ID 1905510.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Receipts Related

When attempting to write-off an receipt, the following error occurs.

ERROR
-----------------------
"APP-AR-96982: The total write-off amount must be in the range of 0 to xxxxxx"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log into: Receivables Resp.
2. Navigate to: Receipt
3. Perform Receipt Wirte-off
4. Encountered "APP-AR-96982: The total write-off amount must be in the range of 0 to xxxxxx"

 

Cause

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