Pension Auto Enrollment - Letter Is Generated Again For Employees Going From 'Non Eligible' To 'Worker' (Doc ID 1905605.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle HRMS (UK) - Version 11.5.10.2 to 12.2 HRMS RUP4 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms


GB Pension Auto Enrolment Communication Letters

Letter is generated in the 1st pay period for people who are Non Eligible. If the employee earns less than a threshold value and if it falls under Worker category the letter is generated again in the subsequent pay period. This is incorrect, once the letter is generated for higer band it should not be generated again if the employees moves to a lower band. For ex. if the employee is eligible in the first pay period and lettter is generated, in the subsequent week the letter is not generated even if the person becomes to Non-eligible


The issue can be reproduced at will with the following steps:
1. Start process GB Pensions Automatic Enrolment - Employee Communications Generation

Cause

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