Pension Auto Enrollment - Letter Is Generated Again For Employees Going From 'Non Eligible' To 'Worker'

(Doc ID 1905605.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle HRMS (UK) - Version to 12.2 HRMS RUP4 [Release 11.5 to 12.2]
Information in this document applies to any platform.


GB Pension Auto Enrolment Communication Letters

Letter is generated in the 1st pay period for people who are Non Eligible. If the employee earns less than a threshold value and if it falls under Worker category the letter is generated again in the subsequent pay period. This is incorrect, once the letter is generated for higer band it should not be generated again if the employees moves to a lower band. For ex. if the employee is eligible in the first pay period and lettter is generated, in the subsequent week the letter is not generated even if the person becomes to Non-eligible

The issue can be reproduced at will with the following steps:
1. Start process GB Pensions Automatic Enrolment - Employee Communications Generation


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms