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In Suitability Matching, Compare Applicants For A Vacancy, Does Not Show Any Results (Doc ID 1906631.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Performance Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms


When attempting to search for all employees, all applicants, or all contingent workers for an iRecruitment vacancy, the following error occurs.

ERROR
-----------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manager Self-Service
2. Suitability Matching
3. Compare Applicants for a Vacancy: Select Role
4. Enter in Business Group and Vacancy
5. Click Continue
6. Leave defaults of All Employees, All Applicants, and All Contingent Workers
7. Click Continue
8. Receive Internal Server Error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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