Unable to Designate Dependents in COBRA Program as the Surviving Spouse
(Doc ID 1906821.1)
Last updated on DECEMBER 04, 2017
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.
On 12.1 HRMS RUP6 version in Oracle Advanced Benefits,
When attempting to designate a dependent for an enrollment in the COBRA program where the participant is the surviving spouse, the following error occurs:
Verify that your setup includes a maximum enrollment period value.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Access the Dependent/Beneficiary Designation form.
4. Attempt to cover the dependent in question.
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