Unable to Designate Dependents in COBRA Program as the Surviving Spouse (Doc ID 1906821.1)

Last updated on JULY 03, 2015

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP6 version in Oracle Advanced Benefits,

When attempting to designate a dependent for an enrollment in the COBRA program where the participant is the surviving spouse, the following error occurs:

APP-BEN-92429: The application cannot find the covered dependent.
Verify that your setup includes a maximum enrollment period value.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Access the Dependent/Beneficiary Designation form.
4. Attempt to cover the dependent in question.

Error occurs.



Cause

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