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Repair Order Search Gets Cleared Out When User Switches Back To Search Screen (Doc ID 1906824.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Repair Execution

ACTUAL BEHAVIOR
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In R12, the Find Repair Orders form gets cleared out when user switches back from search result to search screen.
That is forcing the users to perform the search again. They cannot go back to the Find Repair Orders form and open one of the previously searched repair orders.

EXPECTED BEHAVIOR
-----------------------
The search criteria and the results should be maintained like in 11i.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In R12, on the Find repair Orders form, perform a search using any criteria.
The results are populated in the Results section
2. Open any of the repair orders
3. Then, on the repair order, click on any field on the Repair Order header.
4. Then click the search button (flashlight)
The Find Repair Order form pop-up but the previous search criteria and results have been cleared.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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