Report Images Not Displayed in BI Publisher Home Page After Upgrade From 10g (Doc ID 1907123.1)

Last updated on AUGUST 07, 2015

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.7.x and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.7.x version, Enterprise : Administration

ACTUAL BEHAVIOR
---------------
After upgrading reports from 10g using the Upgrade Assistant.

BI Publisher home page does not show report images.

EXPECTED BEHAVIOR
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BI Publisher home page should shows the report's template images.

STEPS
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The issue can be reproduced at will with the following steps:
1. Have done a new installation of BI 11g ( 11.1.1.7.0 base version).
2. Applied patches and the current version is 11.1.1.7.131017.
3. Have migrated existing 10g reports to this new version using Upgrade Assistant.
4. For the migrated reports on the home page don't see the reports images,

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Images not coming on the front end, for many of the enterprise end users this is confusing even though the report may work but for many of them the report
Appears to be broken so they don't use it.

Changes

 Upgraded from 10g to 11g.

Cause

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