Changing the Date Format on Template Causes Sending Process Failed: XML Data Generation Failed Error
(Doc ID 1907190.1)
Last updated on OCTOBER 11, 2021
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Users would like to change the date format on the correspondence items sent from Advanced Collections. When trying to change the date format on a dunning template, or promise to pay confirmation letter, the correspondence errors with the following:
Sending Process Failed: XML Data Generation Failed
In the query, only the following was changed:
The original query is:
select to_char(sysdate, 'MM/DD/YYYY') currsysdate,
select to_char(sysdate, 'DD-MMM-YYYY') currsysdate,
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