Invoice Validation Error: Unexpected Error Occurred During Tax Calculation

(Doc ID 1907478.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Tax Deducted at Source-Payables

When attempting to Validate the AP invoice,
the following error occurs.

ERROR
-----------------------
Unexpected error occurred during Tax Calculation.
Exception; User-Defined Exception
Please correct the problem or contact your System Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N)->India Local Payables.
2. Create AP Invoice. Match with Receipt.
3. Try to validate the invoice.
4. Observe the reported error message.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1. Vendor payment is stuck.
2. Period closure is affected as the pending invoices are piling up.
3. Credibility with Vendor at stake.

Cause

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