iReceivables Customer Statement Download Has Performance Issues - Ends With 'Internal Server Error'
(Doc ID 1907581.1)
Last updated on FEBRUARY 18, 2019
Oracle iReceivables - Version 12.1.3 and later Information in this document applies to any platform.
On : 12.1.3 version, Account Details
After applying <Patch 16422264>, the iReceivables Customer Statement download exhibits poor performance. Also, it ends with the following error:
Internal Server Error
Steps to Reproduce: Responsibility: iReceivables Navigation: Customers > Search for a Customer 1. Navigate to Account Details for All Locations of that customer. 2. Customer Statement > Download This exhibits poor performance
It could be after application of Patch 16422264. However, for customer with large number of records, there could be performance issues.
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