Error Messages For Credit Card Authorization Failure In Order Management
(Doc ID 1907599.1)
Last updated on FEBRUARY 15, 2019
Applies to:Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
When booking an order, if case of credit card authorization failure, getting the message as "Declined(12)"
Expecting a more descriptive message on why the authorization failed.
Is this expected functionality?
The issue can be reproduced at will with the following steps:
Enter an order with payment type as Credit card. (Enter a credit card that is likely to fail authorization because of credit limit etc.). Book the order and the "Declined(12)" is shown
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!