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Error Messages For Credit Card Authorization Failure In Order Management (Doc ID 1907599.1)

Last updated on JULY 11, 2022

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

 When booking an order, if case of credit card authorization failure, getting the message as "Declined(12)"
Expecting a more descriptive message on why the authorization failed.

Is this expected functionality?


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Enter an order with payment type as Credit card. (Enter a credit card that is likely to fail authorization because of credit limit etc.). Book the order and the "Declined(12)" is shown

Solution

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