Update Data into Quality Collection Plan Error: "The Serial Number Entered Is Invalid" (Doc ID 1907617.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to add a serial number to a quality collection plan from Quality module, the following error occurs.

ERROR
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Row 1 Error - The serial number entered is invalid. Please select serial number(s) from the LOV.


STEPS
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The issue can be reproduced at will with the following steps:

Setup a quality plan for an operation.

Navigate to collect quality plan results UI for the operation.

Enter quality collection elements including serial number validated from LOV.

Save results. Error encountered.

Cause

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