Trading Partner Unable To Send XML Invoice Via Oracle Supplier Network

(Doc ID 1907623.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Supplier Network - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Supplier Network (OSN), a customer using the Oracle E-Business Suite (EBS) would like to receive invoices via OSN from a non-Oracle EBS supplier who is sending the invoices to the OSN.

An error occurs when the supplier (trading partner) attempts to perform the Send Inbound Test.
The trading partner is using JD Edwards for ERP, but the XML invoice information is being sent from their custom B2B system.


ERROR
-----------------------
Test Details
Date / Time 2014-06-09 16:00:32.0
Document Type InvoiceDetailRequest
Status FAIL
Error Authentication
Error Description Username and password provided are not valid.
Suggested Action Ensure the username and password is for an active user of your company on the Oracle Supplier Network. Resend with correct username and password


Also, similar errors occur when the trading partner attempts to send the invoice XML data via HTTPS through the OSN to the customer.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the customer is unable to receive invoice information from the trading partner via the OSN.



Cause

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