Credit Memo Issue: When The Gl Date Different From Rule Start Date (Doc ID 1907689.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

Attempting to generate a Credit Memo in the Credit Transaction Form and receive the following error:

ERROR
-----------------------
Rule End Date is Earlier than Rule Start Date


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Transactions > Credit Transactions

Due to this issue, users cannot process Credit Memo to General Ledger.

Cause

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