When trying to view work order attachments in Update Work Order page, error "The Current Responsibility Context Has Been Switched To .." Occurs (Doc ID 1907883.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When using the SEEDED responsibility 'Maintenance Super User', the following error occurs when trying to view work order attachments in the Update Work Order page.
The issue occurs for all users in all instances.


ERROR

Information:
"The current responsibility context has been switched to "One of my custom responsibilities"


STEPS

The issue can be reproduced at will with the following steps:
1. Use ‘Maintenance Super User’ responsibility
2. Click on the Work Order tab
3. Click Go, to search for asset numbers
4. Click on the Update pencil icon
5. On the Work order attachment click on view
6. You get the message "The current responsibility context has been switched to "One of my custom responsibilities".


Cause

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