My Oracle Support Banner

Credit Memo Creation From Trade Management Looking At Receivables Transaction Types For GL Accounts (Doc ID 1908440.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, CLAIMS

Credit Memo creation from Trade Management looking at Receivables Transaction Types for GL Accounts

Claim is created in Trade Management and settlement method is Credit Memo - On Account. Earnings are associated with the claim. After claim approval, the record is interfaced to Receivables and record exists in Interface table. But Auto Invoice rejects the record saying "Enter Receivables and Revenue Account". This means that the accounts are taken from Receivables Transaction Type "Credit Memo".

Why are the accounts not taken from the setups in Trade Management.

How do we setup trade management to look at accounts from Trade Management and not Receivables Transaction Types.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.