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Depot Repair: Actuals Submitted To Order Management While Sac Has OM Interface Flag Disabled (Doc ID 1908562.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Estimate and Actual Charges

When using a service activity code (SAC) that does not have the OM Interface flag enabled, depot repair still submits an order for it when this SAC is used for the actuals.

it would be expected no order is created. SImilarly, the SR form does not submit orders for chargelines with this SAC

The issue can be reproduced at will with the following steps:
1. create a service activity code with the OM Interface flag disabled
2. assign billing type Material
3. assign org/ordertype/linetype
4. assign the SAC to a business process
5. in the repair type setup, select a repair type with that business process
6. inthe material block, enter the new SAC
7. Now create a repair order with that repair type and submit material actuals for it -> order is created


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