Service Tasks: Assignee Disappeared When Task Status Is Cancelled (Doc ID 1908870.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Task Assignee disappeared when the Status of a Task is moved to Cancelled.
Is this a standard functionality?

Solution

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