R12.2.3: java.lang.NullPointerException When Creating An Offer (Doc ID 1908950.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When trying to create an Offer, users are receiving a null pointer exception

java.lang.NullPointerException java.lang.NullPointerException at
_pages.__ozfoffercreatfrm._jspService(__ozfoffercreatfrm.java:1229) at
weblogic.servlet.jsp.JspBase.service(JspBase.java:34) at
weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)


The issue can be reproduced at will with the following steps:

(R) Oracle Trade management user
(N) Trade Management > Trade Planning > Create
Lumpsum offer->Enter details and click on create
On the top of the page you can see the navigation menu,click on Create Offers, Budget, etc and the error is encounted


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms