iStore Checkout Error - The Address Is Invalid. Please Create Or Select A Valid Address

(Doc ID 1909044.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Checkout and Order Placement

When trying to submit order the following error appears on the Checkout: Shipping Information page

Error - The address is invalid. Please create or select a valid address

The issue can be reproduced at will with the following steps:
1. create cart - place order


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms