Customers Workbench: Party Name is Grayed Out and Not Allowing Updates (Doc ID 1909169.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Trading Community, you would like to change or update the Customer Name and the field is grayed out / disabled.

Is this an updateable feature? Can we change a setup that allows a name change?

Cause

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