OTL Authorized Delegate "Enter Timecard For Next Employee" Option Doesn't Work or Works with Delay (Doc ID 1909290.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 When manager enters timecards for his employees using 'OTL Authorized Delegate Timecard Entry' menu. His list of employee is correctly displayed. However, the 'Enter Timecard for next Employee' option does not move to the next employee, but remains on the current employee and reopens the last submitted timecard again. At some scenarios it opens but after long time.

STEPS
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The issue can be reproduced at will with the following steps:
1. Use Authorized Delegate Responsibility
2. Choose employee from list then update latest timecard
3. After Continue and review screen. Then Submit changes. This takes me to timecard confirmation screen with the ‘Enter Timecard for Next Person’ option.
4.Clicking on Enter Timecard for Next Person – takes me back into same timecard that has just been submitted. Does not move to next employee as expected

Cause

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