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When Adding Cust Site On Another OU, Incorrect Credit Hold Is Generated (Doc ID 1909744.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
For the customer account which has only a customer sites of 1OU when adding customer site of another OU by public API, there are cases where Incorrect hold (customer account level hold) is generated.

Expected Behavior
When CREDIT_HOLD flag is 'N' then in any case credit hold should not generate.

Steps to Reproduce

  1. Setup customer data which has not enabled Bill to site and Only 1OU site
  2. In customer setup, Create the Bill to site in another OU.
  3. When finished, create site of another OU, Incorrect hold (customer account level hold) is generated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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