WHEN ADDING CUST SITE ON ANOTHER OU, INCORRECT CREDIT HOLD IS GENERATED (Doc ID 1909744.1)

Last updated on OCTOBER 10, 2014

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Payment

ACTUAL BEHAVIOR
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For the customer account which has only a customer sites of 1OU when adding customer site of another OU by public API, there are cases where Incorrect hold (customer account level hold) is generated.

EXPECTED BEHAVIOR
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When CREDIT_HOLD flag is 'N' then in any case credit hold should not generate.

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup customer data which has not enabled Bill to site and Only 1OU site
2. In customer setup, Create the Bill to site in another OU.
3. When finished, create site of another OU, Incorrect hold (customer account level hold) is generated.

Cause

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