Change A Profile Class at Customer Account Level Does Not Update the Values (Doc ID 1910691.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

You are attempting to change a Profile Class at Customer Account level and it does not update the values, such as Collector and other default values, to those from the new Profile Class.

The following warning is displayed, after the change and when saving:

Selecting a new Profile Class will cause all values, including Currency Rates and Limits and Late Charges settings, to be set to the default for the newly selected Profile Class.
Are you sure you want to change the Profile Class?

Responsibility:  Receivables
Navigation:  Customers > Customers

This is the First iteration of upgrade from 11.5.10.2 to 12.2.3
Current File version = AcctOviewAM.xml 120.6.120200000.2

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms