E-Business Tax Issue: Attempting to Book an Order and Receive Error - error &GENERIC_TEXT(GENERIC_TEXT=) (Doc ID 1910881.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Booking

Attempting to BOOK an Order in Order Management and receive the following error:

ERROR
-----------------------
error &GENERIC_TEXT(GENERIC_TEXT=)


Review of the FND log file found the following error:

ZX.PLSQL.SABRIX_TAX_O2C.CALCULATE.BEGIN SABRIX_TAX_O2C: CALCULATE()+$Header: sabrix_tax_o2c.sql
ZX.PLSQL.ZX_TPI_SERVICES_PKG.CALL_PARTNER_SERVICE Error Type: ERROR


Steps to Reproduce:
Responsibility:  Order Management
Navigation: Sales Orders , Returns> Sales orders
Open the Sales Order
Query any order that is in 'Entered' status
Book the order
Error occurs

Cause

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