11i: Unable To Cancel Invoices Due To Unreleasable 'Dist Acct Invalid' Hold And APP-SQLAP-97634 Error Message Even Though The Accounts Are Valid (Doc ID 1910931.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

In 11i eBusiness Suite (EBS) Oracle Payables, an invoice cannot be actioned due to various errors / application blocks.

1. The invoice cannot be cancelled as the 'Cancel Invoices' option is not available for selection in the 'Invoice Actions' form.
2. The invoice cannot be validated as the following error is thrown:

APP-SQLAP-97634: The invoice &invoice_number has an accounting hold
and is pending cancellation so you can no longer submit it for validation.
To have the system automatically validate the invoice and complete
cancellation, please either manually release the hold, or correct the
errors that caused the hold then cancel the invoice.

The accounts on the invoice are enabled, are not end-dated and are marked to 'Allow Posting'.

Please explain / provide fix.
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms