R12: Account Hierarchy Manager Errors - "The Application Was Unable To Establish Connection To TCF Socketserver Running At TCF Host" (Doc ID 1911000.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 11i to R12, when trying to open Account Hierarchy Manager (AHM) , the following error occurs:

ERROR:

The Application Was Unable To Establish Connection To TCF Socketserver Running At TCF Host

Details:

java.lang.NullPointerException
at oracle.apps.gl.jahe.javaui.coatree.CADataModel.GetItemCount(COADataModel:69)

 


The issue can be reproduced at will with the following steps:
1. General Ledger Super user > Setup > Accounts > Manager
2. See the error message

 

Changes

 Upgrade to 12.1.3

Cause

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